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What we help with
Common problems we see, in plain English. If yours isn't listed, tell us about it anyway.
Laptop & PC Repair
Hardware faults, screen replacement, keyboard issues, won't turn on, overheating.
- Won't turn on
- Cracked or flickering screen
- Keyboard / trackpad faults
- Overheating or fan noise
- Battery not charging
Virus & Malware Removal
Pop-ups, scam warnings, suspected hacking, slow performance after infection.
- Pop-ups or scam warnings
- Suspected hacking
- Browser hijacked
- Computer running unusually slow
- Ransomware messages
Slow Computer Tune-Up
Startup, browser and general performance fixes.
- Slow startup
- Browser is slow
- Programs freeze
- Out of disk space
- Lots of error messages
Data Recovery
Recover photos, documents and files from failing drives. Best-effort, no guarantees.
- Deleted files
- Dropped or dead laptop
- External drive not recognised
- Corrupted memory card
- Photos from a broken phone
Wi-Fi & Home Network
Patchy Wi-Fi, mesh setup, router configuration, printer connection.
- Slow or dropping Wi-Fi
- Dead spots in the house
- New router setup
- Mesh / extender install
- Printer won't connect
Printer & Peripherals
Printer setup, scanner problems, devices not detected.
- Printer won't print
- Scanner not detected
- New printer setup
- USB devices not recognised
Email & Account Help
Email setup, password recovery (your own accounts), spam/phishing concerns.
- Email won't send / receive
- Locked out of your account
- Set up email on a new device
- Suspicious login alerts
Small Business IT
Multi-device setup, shared printers, basic backup, Microsoft 365 help.
- Office printer / network
- Microsoft 365 setup
- Shared files for a small team
- Basic backup
New Device Setup
Set up a new laptop, transfer files, install essentials, secure it properly.
- Brand-new laptop or PC
- Transfer files from old device
- Install essential software
- Set up backups and security