Soft launch — we are currently testing our support service.
Services

What we help with.

Common problems we see, in plain English. If yours isn't listed, tell us about it anyway — we likely cover it.

Laptop, PC Repair & Tune-Ups

Hardware faults, screen and keyboard issues, computers that will not start, overheating, slow performance and general tune-ups.

  • Won't turn on
  • Cracked or flickering screen
  • Keyboard / trackpad faults
  • Overheating or fan noise
  • Slow startup or performance
  • Programs freeze or crash

Virus, Malware & Security

Pop-ups, scam warnings, suspected malware, compromised accounts and security checks after suspicious activity.

  • Pop-ups or scam warnings
  • Suspected malware or hacking
  • Browser hijacked
  • Compromised account
  • Ransomware messages
  • Security check-up

Data Recovery & Backup

Best-effort recovery of photos, documents and files from failing drives, plus practical backup setup and advice.

  • Deleted files
  • Dropped or dead laptop
  • External drive not recognised
  • Corrupted memory card
  • Set up reliable backups
  • Cloud backup advice

Wi-Fi, Printers & Home Networks

Patchy Wi-Fi, mesh systems, router setup, printer and scanner problems, shared devices and home network troubleshooting.

  • Slow or dropping Wi-Fi
  • Dead spots in the house
  • Router or mesh setup
  • Printer won't print or connect
  • Scanner not detected
  • Shared devices on the network

Email, Accounts & Microsoft 365

Email setup, account access, Microsoft 365, Outlook, Gmail, password recovery for your own accounts and spam or phishing concerns.

  • Email won't send or receive
  • Locked out of your own account
  • Microsoft 365 / Outlook setup
  • Gmail setup and issues
  • Spam or phishing concerns
  • Set up email on a new device

New Device Setup & Data Transfer

Set up new laptops and computers, transfer files, install essential software, connect email and configure devices properly.

  • Brand-new laptop or PC
  • Transfer files from old device
  • Install essential software
  • Connect email accounts
  • Set up backups and security

Small Business IT Support

Day-to-day IT support, Microsoft 365, shared printers, Wi-Fi, device setup, basic backup, troubleshooting and practical technology advice.

  • Day-to-day IT support
  • Microsoft 365 for teams
  • Shared printers and Wi-Fi
  • New device setup for staff
  • Basic backup and security
  • Practical technology advice

Website Design

Professional, mobile-friendly websites for small businesses, including new sites, redesigns, landing pages and ongoing improvements.

  • New small-business websites
  • Redesigns and refreshes
  • Landing pages
  • Mobile-friendly layouts
  • Ongoing improvements and edits

Web Development & Online Systems

Custom websites, customer portals, dashboards, online forms, lightweight business systems, automations and AI-assisted workflows.

  • Custom websites
  • Customer portals and dashboards
  • Online forms and booking
  • Lightweight business systems
  • Automations
  • AI-assisted workflows